Sam4s ER-5215 Specifications download pdf (Page 180)

178 • Integrated Payment Appendix ER-5215M Electronic Cash Register v2.4

Void Transaction

Transaction Void allows a transaction to be removed from the batch and not reported to the cardholder

statement.

1. Turn the keylock to the VOID position.

2. Register a normal transaction.

3. Press the appropriate CHARGE key. The message “SLIDE CARD” displays

4. Swipe the card. The message “ENTER APP CODE” displays.

5. Enter the authorization code printed for the transaction to be voided, press CASH. . The

message “ENTER REF NO” displays.

NOTE: The approval code is an alphanumeric entry. You must use the alpha code chart to

determine the numeric entries. For example the approval code “VITAL8” would be entered as

“086 073 084 065 076 056”.

6. Enter the Reference number from the transaction to be voided; press CASH. The

transaction is found and the original record removed.

Local Total Report

Run an Issue Local Total report to confirm that credit totals match the financial report before closing

the batch. See “Issue Local Total” on page 181.

Tip (Gratuity) Entry

Gratuities (tips) indicated by the customer on the payment draft must be entered into the ECR before

the batch is closed.

1. Turn the key lock to the Z position, enter 510 and press

SUBTOTAL.

2. At the message “ENTER REC NO.”, enter the record

number of the transaction and press CASH/TEND.

3. At the message “ORIG TRAN AMOUNT”, enter the

original transaction amount and press CASH/TEND.

4. At the message “TIP AMOUNT”, enter the tip amount

and press CASH/TEND.

5. If the record number and transaction number are valid,

the tip amount is entered in the batch and a tip entry chit

prints as shown below.

Sample Tip Chit

DATE 09/27/2004 MON TIME 10:41

SALE AMOUNT: $426

TIP AMOUNT: $1.50

REF: *

REC: 2

EMPLOYEE1 NO.000023 REG 01

1 2 ... 175 176 177 178 179 180 181 182 183 184 185 ... 193 194

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Sam4s ER-5215 Specifications Page 180